Mrs. Claudette James, RN BSN RM MHSA JP OM, is a senior nursing professional with over 42 years of experience in nursing with focus on administration and areas of expertise in leadership, management, negotiation, succession planning, coaching, mentorship, project management and strategic development. She was the former Senior Director Nursing Services at the University Hospital of the West Indies and is a Certified Trainer of Trainers for the ICN Leadership for Change Programme. Passionate about the development of nursing and the standards of nursing practice, she was involved in fostering the development of professionalism among nurses and excellence in the provision of patient care.